Store Policies

No refunds, all sales are final.
Exchanges only on defective merchandise due to our error.
No cancellations on already placed orders.
No switching/swapping items on completed orders.
ENTER YOUR ADDRESS AND EMAIL CORRECTLY DURING THE CHECKOUT. No address changes will be permitted once order is placed.
Any discount codes must be applied on the order at the time of purchase. Discounts will not be applied after an order has been completed. If you experience a problem with a discount code, contact us before you place your order at myhouseofenchantment@gmail.com
For custom orders please email myhouseofenchantment@gmail.com for an invoice. Full payment is due upon receipt of invoice. Work will not begin until full payment is received.
Bulk & wholesale candle orders(weddings, birthday parties and other events) require a full payment before any work can begin and have a 3-4 week turnaround period. Please email myhouseofenchantment@gmail.com to begin your bulk or wholesale order.
House Of Enchantment is available for vendor events in the metro Atlanta area. Please email myhouseofenchantment@gmail.com
For private parties, Paint & Sips, and Candle & Sips please email myhouseofenchantment@gmail.com